psa / crm integration
VARCommerce + Kaseya Datto Autotask
In one paragraph
VARCommerce integrates with Kaseya Datto Autotask so accounts, contacts, resources and opportunities are shared between the two systems and quotes built in VARCommerce, with their line items, are pushed to the Autotask opportunity. MSPs keep Autotask for tickets, agreements and projects while VARCommerce runs distributor quoting, purchasing and invoicing for the hardware.
What syncs between VARCommerce and Kaseya Datto Autotask
| Data | Direction | When | Status |
|---|---|---|---|
| Accounts and contacts | both | on sync | Confirmed in code |
| Resources (users) | partner → VARCommerce | on sync | Confirmed in code |
| Opportunities | both | on sync | Confirmed in code |
| Quotes and quote items | VARCommerce → partner | on quote save/send | Confirmed in code |
What the integration covers
Confirmed in the platform’s source code. Datto also describes this integration on its own integrations page.
Questions buyers ask
Kaseya Datto Autotask integration questions
Does Autotask stay my system of record for companies?
Yes. Autotask can be the system of record for companies and contacts; VARCommerce links opportunities and pushes quotes to them.