psa / crm integration
VARCommerce + ConnectWise PSA
In one paragraph
VARCommerce integrates with ConnectWise PSA, formerly ConnectWise Manage, so companies, contacts, members and opportunities are shared and the lines of a VARCommerce quote appear on the ConnectWise opportunity as forecast items. The MSP keeps ConnectWise for tickets, agreements and projects; VARCommerce handles distributor quoting, purchasing, receiving and invoicing for the products sold.
What syncs between VARCommerce and ConnectWise PSA
| Data | Direction | When | Status |
|---|---|---|---|
| Companies and contacts | both | on sync | Confirmed in code |
| Members (users) | partner → VARCommerce | on sync | Confirmed in code |
| Opportunities | both | on sync | Confirmed in code |
| Quote lines as opportunity forecast items | VARCommerce → partner | on quote save/send | Confirmed in code |
What the integration covers
Confirmed in the platform’s source code (ConnectWise REST API v4.6, 3.0).
Questions buyers ask
ConnectWise PSA integration questions
How is this different from ConnectWise CPQ?
ConnectWise CPQ is a quoting add-on inside ConnectWise. VARCommerce runs the whole product transaction, including storefronts, receiving and invoicing, and shares the results with ConnectWise PSA. See the comparison page.