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distributor integration

VARCommerce + Ingram Micro

In one paragraph

VARCommerce connects to Ingram Micro's reseller API so live price and availability appear on quotes, an accepted quote becomes an Ingram purchase order submitted electronically, order status is pushed back by webhook, and Ingram invoices return serial numbers and tracking onto the customer order. Ingram quotes can be imported directly into a VARCommerce quote instead of retyped.

What syncs between VARCommerce and Ingram Micro

DataDirectionWhenStatus
Price and availabilitypartner → VARCommercereal-time at quote and orderConfirmed in code
Purchase orderVARCommerce → partneron PO submit (electronic)Confirmed in code
Order statuspartner → VARCommercepushed by Ingram webhook; also on demandConfirmed in code
Invoices with serial numbers and trackingpartner → VARCommerceon invoiceConfirmed in code
Ingram quote importpartner → VARCommerceon demand from the quote screenConfirmed in code
Product catalog and contentpartner → VARCommercedaily catalog feedScheduled feed

What the integration covers

Every row marked Verified is confirmed in the platform’s source code (website-redesign/integrations-inventory.md). The catalog feed runs as a scheduled process outside the application and is described in general terms.

Setup

Setup uses your Ingram Micro reseller API credentials and is done with the VARCommerce team during onboarding.

Questions buyers ask

Ingram Micro integration questions

Do I need my own Ingram Micro account?

Yes. VARCommerce uses your reseller credentials, so your pricing, terms and credit line apply.

Does the purchase order go to Ingram electronically?

Yes. The PO created from the quote is submitted through Ingram's reseller API and status comes back automatically, including by webhook when Ingram pushes an update.

Can I bring an Ingram quote into VARCommerce?

Yes. An Ingram quote is imported into a VARCommerce quote with its lines and pricing, so nothing is retyped.