psa / crm integration
VARCommerce + Salesforce
In one paragraph
VARCommerce integrates with Salesforce two-way for accounts, contacts, users and opportunities with their stages, and pushes quotes, quote lines, pricebooks and products from VARCommerce into Salesforce. Sales teams that live in Salesforce keep working there while VARCommerce runs distributor quoting, purchasing, storefronts and invoicing behind the opportunity.
What syncs between VARCommerce and Salesforce
| Data | Direction | When | Status |
|---|---|---|---|
| Accounts, contacts and users | both | on sync | Confirmed in code |
| Opportunities and stages | both | on sync | Confirmed in code |
| Quotes and quote lines | VARCommerce → partner | on quote save/send | Confirmed in code |
| Pricebooks and products | VARCommerce → partner | on sync | Confirmed in code |
What the integration covers
Confirmed in the platform’s source code (Salesforce SOAP API).
Questions buyers ask
Salesforce integration questions
Can Salesforce remain the CRM my reps use?
Yes. Opportunities and quotes appear in Salesforce; reps can work there and VARCommerce handles the transaction.